In the seventh feature of our Impact10 series, we interacted with Zac Chai, Head of Business Development at Mengtu Travels.
With hands-on experience driving product and business growth in one of the leading B2B travel platforms, Zac talked about the evolving role of mapping technology in making the travel ecosystem better.
He highlighted the importance of scalable architectures, clean data, and seamless integrations to address industry pain points such as fragmented hotel content, inconsistent pricing, and distribution inefficiencies.
This was one of the most insightful discussions we’ve had with a travel leader. Follow the interaction below:
- Tell us about your experience, your journey in the travel industry. How did you get into it? How has your experience been like and what evolution have you seen?
I actually came into the travel industry quite recently. Before joining Mengtu Travel, I was working in a different industry altogether, so this was a completely new experience for me. When I joined, I knew almost nothing about travel tech. But my first encounter with Vervotech at an exhibition changed that- it was like a turning point. I was fascinated by how technology, like a mapping API, can make such a big difference in travel operations. Since then, it’s been a great journey of learning, collaboration, and seeing how technology continues to transform the travel industry every day.
- Tell us about Mengtu Travel.
Mengtu Travel is one of the biggest B2B hotel wholesalers in central China. We connect suppliers and clients across regions and focus on providing reliable and extensive hotel content. Our main goal is to deliver accurate, high-quality data to our partners and improve the overall booking experience through technology.
- Has there been a measurable impact of integrating Vervotech’s mapping APIs?
Yes, absolutely. The impact has been very clear. Since integrating Vervotech’s hotel mapping API, we’ve seen a major reduction in booking fallout and customer service issues that used to occur due to wrong or duplicate mappings. The accuracy of hotel and room data has improved significantly, which has directly improved our operational efficiency and customer satisfaction. It has also allowed us to scale our inventory with more confidence, especially in key destinations like Southeast Asia and Europe.
- Is there a certain aspect or feature that you really like about it?
Yes, Vervotech’s AI-native mapping accuracy really stands out to me. The real-time analysis and the clarity of the dashboards are very impressive; they give us full visibility and confidence in the data. The technology adapts quickly to different situations, and the integration process itself was seamless. Our tech team found it very smooth and straightforward to implement.
- If you were to summarize the Vervotech impact in one sentence, what would you say?
Vervotech has helped us improve data accuracy, reduce booking errors, and scale our inventory with confidence, making it one of the most strategic decisions we’ve made in recent years.
- Would you like to recommend Vervotech to upcoming online travel businesses?
Definitely, yes. I’ve already recommended Vervotech to many of our partners and clients. The quality of their service and the strength of their partner network speak for themselves. For any travel business looking for reliable mapping solutions and seamless integrations, I’d absolutely recommend working with Vervotech.
About Mengtu Travel
Mengtu is a global provider of hotel and travel vacation booking services. Their services are aimed at B2B clients in the travel and hospitality industry. The company focuses on enhancing the booking experience through innovative technology.
