Our client is an international, award-winning B2B travel portal powering its customers and travel partners with global travel content such as accommodation, transfers and sightseeing activities. The company offers over 650,000 hotels and apartment rooms in over 80 countries with a mission to make the travel business easier through technology.
With an in-house team of mapping in place, our client observed that their extensive database of hotel content was missing the latest and up-to-date content. Due to this, they found complexity in distributing the newest content to their customers, such as tour operators, travel agencies, etc. This on-going challenge impacted their business profits, revenue, and look-to-book ratio.