In the fourth episode of our Impact10 series, we got talking with Andre Fass, a seasoned travel industry leader and the founder of Tektraveler International LLC. 

With over two decades of experience in global travel tech, Andre shares how Vervotech’s mapping technology has played a crucial role in streamlining operations and enhancing the credibility of his platform.  

In this candid conversation, Andre highlights why mapping is non-negotiable for any serious travel business and how his long-standing relationship with the Vervotech team built the trust that led to a successful and lasting partnership.

Here are some insights from our interaction with Andre:

Thanks for joining me today, Andre.  

Let’s start with learning a bit about you. Could you tell me a bit about yourself and your journey in the travel industry?

I’ve been in the travel tech space since 1999, back when the internet was slow and online bookings were just taking off. I started in Brazil, working with one of the early online reservation systems, and later moved to Europe, gaining exposure to travel solutions across markets like Portugal, India, Dubai, and the U.S.

Over the years, I’ve witnessed the evolution from basic systems to AI-powered platforms. Today, as the founder of Tektraveler International LLC, I focus on building efficient, scalable travel distribution solutions, and choosing the right tech partners, like Vervotech, plays a key role in that journey.

So, what were the challenges you were facing on your online travel platform?
The biggest challenge was clear: without a robust hotel mapping solution, you’re not really in the game. Duplicated listings and inconsistent hotel data create a poor user experience and undermine trust in your platform. You need accurate, clean hotel content to even be considered a serious player.  

I agree. Mapping is a must-have for online travel businesses these days. So tell me, why did you decide to outsource mapping instead of building it in-house?
Our core focus was on creating a powerful distribution platform for our clients, not on building a mapping solution. Mapping is essential, yes, but it’s not where we want to allocate our development resources. Vervotech specializes in it, and they do it better than we ever could internally. Outsourcing to Vervotech allowed us to stay focused on what we do best while ensuring we never compromise on the quality or accuracy of hotel content. 

What led you to choose Vervotech’s mapping solution?
Honestly, it came down to trust and relationships. I had known the Vervotech team for years before we began working together. For me, it’s not just about choosing a product, it’s about choosing the people behind it. I knew who I was partnering with, and that personal connection gave me the confidence to move forward with Vervotech. 

How was your experience with the implementation process?
Very smooth. If you have the right tech team, implementation is quick and straightforward. Their API documentation is so well-structured that even I, who isn’t a developer, could understand it. And whenever we needed support, it was fast and effective. 

What key improvements have you seen since using Vervotech?
The biggest improvement is operational stability. We almost never face mapping issues. It’s hard to quantify, but I’ve had customers move over from other platforms to ours because of the better hotel content quality we offer. That alone speaks volumes. And internally, not having to constantly fix or worry about mapping errors saves a lot of time and money. 

Is there any feature or aspect of the product that you find particularly valuable?
What I value most isn’t just a specific feature, it’s reliability. Vervotech does what it’s supposed to do, and it does it consistently. That reliability means I can focus on building a better travel tech platform instead of dealing with messy mapping problems. 

How has your experience been with Vervotech’s customer support team?
Excellent. They’ve always been fast, responsive, and easy to work with. Support is an underrated aspect of tech partnerships, but with Vervotech, I’ve always felt like we were being heard and supported. 

If you were to describe Vervotech’s impact in one sentence, what would it be?
Let Vervotech handle your mapping, so you can focus on building what truly matters in your travel tech business. 

How do you see the role of mapping evolving in the travel tech space?
Mapping is no longer optional; it’s foundational. In the past, some platforms could get by without it, but that’s no longer the case. With rising customer expectations and increasing competition, clean, accurate hotel data is essential. I believe that as AI and automation evolve, the need for high-quality mapping will only grow. It’s not just about displaying properties, it’s about delivering trust, clarity, and a seamless booking experience. 

Would you recommend Vervotech to others in your industry? Why?
Absolutely. In an industry with thin margins and high stakes, having a reliable mapping solution is non-negotiable. Vervotech gives you peace of mind, improves your platform’s credibility, and saves you from costly mistakes. It’s a smart investment, no doubt about it.