In the eighth feature of our Impact10 series, we interacted with Dong Shen, General Manager at Beijing Haha Cloud Technology Company.  

With a background in software and data systems. He now works in the travel industry, focusing on hotel distribution technology and SaaS-based B2B and B2C booking platforms that connect clients with global hotel suppliers. 

Below are some exciting highlights from our interaction: 

Let’s start with learning a bit about you. Tell us something about yourself- your journey as a technologist and in the travel industry.     

Sure! I started my career in technology, working on software and data systems. Later, I moved into the travel industry and now focus on hotel distribution technology platforms.  

We currently provide our clients with a SaaS version of B2B and B2C hotel booking websites, and we also help them integrate with hotel wholesalers, hotel groups, DMCs, and other supplier resources. 

How do you think technology has impacted the travel industry? (talk about what you think changed for good, the gaps, or what can be made better)  

Technology has made travel much more efficient. 

From the hotel booking side, for customers, it’s much easier to check real-time hotel prices around the world and book instantly. For travel professionals, it reduces a lot of manual work and makes it possible to sell through many more distribution channels. 

Which travel-tech, in particular, do you really appreciate? (Do not name a brand, only a tech. For example, travel APIs)  

I really appreciate mapping technology. 

Users may not really notice it, but it’s very important. Without good mapping, things like searching across different suppliers and comparing prices don’t work well. 

What were the challenges you were facing on your online travel platform?   

Hotel and room mapping are the biggest challenges. They require a lot of time and manual effort, and if the mapping is not accurate, it can lead to poor customer experience and even booking compensation issues. 

What led you to choose Vervotech’s mapping solution?   

Vervotech focuses on mapping technology and has already built partnerships with many hotel suppliers worldwide. With a simple technical integration, we can quickly access mapping data across different suppliers. 

What key improvements have you seen since using Vervotech?      

After using Vervotech’s mapping solution, we were able to quickly aggregate multiple suppliers and show different supplier prices on the hotel detail page. This allows users to get our best available price and also helps us attract more customers. 

Is there any feature or aspect of the product that you find particularly valuable?    

The accuracy of the hotel mapping is very high. So far, we haven’t had any wrong bookings caused by Vervotech’s hotel mapping errors. The room mapping data is also returned very quickly in groups, usually within a few seconds, so customers don’t have to wait too long. 

If you were to describe Vervotech’s impact in one sentence, what would it be?  

Vervotech made a complicated, manual data problem simple, reliable, and ready to scale. 

Would you recommend Vervotech to others in your industry? Why? 

Yes, definitely. Apart from their technology, they respond quickly to any issues, and the product gives great value for the cost.