Category: Online Travel Business

Decluttering PCI DSS compliance prerequisites for OTAs

More than 75% of sales of travel products happen online. If you are setting up payment infrastructure for your newly built online travel agency ...

Powering up hospitality businesses with generative AI

According to a report published by McKinsey & Company, AI technologies, including generative AI, have the potential to create significant value in the hospitality ...

Predictive market intelligence: A secret weapon for online travel agencies

As an online travel agency, you always look for ways to pep competition. And in today’s fast-paced digital world, it means leveraging the latest ...

Top marketing strategies for online travel agencies:SEO to social media

The travel industry has seen a significant shift in consumer behavior over the last few years, with close to 150 million travelers booking their ...

Sentiment Analysis: What it is and how it can transform your hotel guest experience

Think about the last time you booked a hotel. How much did you research on Google, Instagram, and Facebook before making a purchase? Or ...

Understanding the impact of hotel digital concierges on customer satisfaction

Hotel digital concierges are becoming increasingly popular for hotels to provide personalized service to their guests. To put it simply, a digital concierge is ...

Different terminologies for hotel wholesalers in the travel industry

A wholesaler is a third-party marketplace that sources hotel inventory (room nights, rates, hotel amenities, packages) in bulk from hoteliers, and accommodation providers and ...

How does a conversational AI Chatbot work? Use cases in Travel

Travel & accommodation is a highly customer-facing industry. At the same time, the volume of travelers is big and traveler expectations are bigger. As ...

Calculating a property’s performance: RevPAR, ADR, Occupancy Rate – Learn these hotel metrics and formulae

Running a successful hotel business is more than just providing a comfortable bedroom and great customer service. To have a detailed understanding of how ...

What is a travel metasearch engine, and how can travel brands benefit from it? 

Travel brands are always on the hunt for new ways to attract travelers and direct bookings. They use display ads, search engine ads, native ...

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