The travel and hospitality industry thrives on seamless supplier connectivity. From online travel agencies (OTAs) and global distribution systems (GDSs) to direct hotel integrations, ...
Picture this: a traveler excitedly plans their dream vacation, finds the perfect hotel, clicks “Book Now,” and… the page loads forever, sees the same ...
In this “online travel agency payment infrastructure” series, we previously discussed PCI DSS compliance; once you have clarity on that, the next thing OTAs ...
In 2025, the travel industry didn’t just recover; it reinvented itself. What once relied on manual searches, long wait times, and frustrating customer service ...
Customer retention is not just a metric; it reflects a brand’s ability to maintain a loyal customer base over time. Retaining customers becomes paramount ...
For B2B travel companies, understanding how hotel groups, chains, and brands operate is key to meeting their needs efficiently. In the global hospitality market, ...
Mapping Expert
Based on your business model and goals, here’s what you need to build a scalable, high-performing online travel business
