Five Emerging Technology Trends in Travel Industry 2024
The pandemic jolted almost all sectors barring a few like pharma in the economies across the world. Some industries were actually fighting for survival; the hospitality and travel industry was one of them. As per the International Labour Organization’s report of the total job losses during the pandemic, one-third were from the hospitality sector. The same report estimates 1.6 million people in the travel and hospitality sector lost jobs in the Asia-pacific region alone. However, now the travel industry is slowly and steadily gaining momentum. Despite many covid-protocols in place, it’s again the technology helping the travel industry to operate efficiently. And enabling it to offer the best possible customer experience through innovative technologies. So, let’s look at five Technology Trends in Travel Industry enabling it to get the ball rolling again. Five Leading Technology Trends in Travel Industry Today In an effort to get the travel industry back on its feet, the World Travel and Tourism Council is urging governments around the globe to either remove or simplify visa restrictions, cut down travel taxes and provide incentives to traveling. At the same time, some Technology Trends in Travel Industry are also coming to the fore, making a recovery from the pandemic lump easier. The following five are a few examples of these: #1 Automated Travel Experience & Digital Health During the pandemic, countries around the globe slashed airport development and airline technology budgets, but now both public and private players in travel are increasingly investing in passenger processing automation. Due to the pandemic travel guidelines, the processing time at airports increased considerably – the exercise demotivates casual travellers. That’s when automated passenger processing was needed, and now airports are using biometric technology to combat this issue of hesitancy among travellers. Also, there is a great deal of talk in the travel industry about standardizing and digitizing health verification, which further increases operational efficiency. SITA, one of the world’s leading air transport communication and technology experts, recently announced that it is making a Digital Travel Declaration, which allows travellers to submit health documents ahead of their travel date. And the solution would be available to all the governments free of cost. #2 Cloud Technology to Achieve Airport Operational Efficiency As discussed in the previous pointer, operational efficiency and scalability are becoming a significant concern for airports amid the changing dynamics of the pandemic, and it’s challenging their existing business models. Therefore, all the major airports worldwide are now looking towards leaner operation and maximizing ancillary revenues. Cloud technology is a crucial investment area, where airports have to pump more money to make this model sustainable and prepare for fluctuating passenger numbers. Also, all major airports are planning to deploy more business intelligence units to manage flight operations and asset management. #3 Virtual Reality for Augmented Booking Experience The world is looking at virtual and augmented reality as the future of travel. People can also visit areas where climatic conditions for humans are so adverse that they cannot visit them physically. On the other hand, augmented and virtual reality has a lot to offer to the travel industry of current times. It allows travellers to tour places and attractions virtually before booking tickets or adding those places to the actual itinerary. Many online travel agencies are already offering these virtual and augmented tours to their customers. Recommended: Future of Artificial Intelligence in Travel Technology #4 Recognition Technology for Contactless Transactions When the focus is on minimal human interaction, recognition technology becomes critical for the travel industry. We mentioned using biometric technology to facilitate airport operation; it is also a subset of recognition technology. The technologies like facial recognition, fingerprint sensor, retina recognition come under the broad umbrella of recognition technology, and they all role to play in contactless travel transactions. For example, JetBlue airports in the US use facial recognition technology for identity checks, completely eliminating the need for boarding passes. Similar experiments are happening worldwide, and they are successful – Japan’s Henn-na hotel, the world’s first robot staffed hotel, uses recognition technologies like voice and facial recognition to attend guests. #5 IoT (Internet of Things) To Maximise Customer Experience IoT is an internet-based connection among devices, letting them share data with one another. Internet of Things for the tourism industry means furthering customer satisfaction. IoT unlocks next-level personalization. Hotels are using in-room tablets and screens to allow guests to increase/decrease room temperature, turn on/off the heater, and schedule wake-up calls. Moreover, the use of smartphones for IoT is one of the leading Technology Trends in Travel Industry. It allows guests to navigate hotels and airports quickly. Some hotel chains are offering keyless entry/exit with smartphone integrations. Also, airports use smartphone sensors to push luggage information to a person’s phone automatically. Recommended: 3 Ways Metaverse Can Impact Accommodation Industry The travel industry is picking up pace again with the wave of Technology Trends in Travel Industry mentioned above. And this time, it’s more prepared and equipped to deal with unforeseen challenges like Covid-19 Pandemic.
What Drives Conversion in the B2B Travel Market?
Our CEO, Dharmendra Ladi, was one of the panelists in the yearly event “Distribution 2.0” organized by Hyperguest. The event’s agenda was to discover areas that impact conversion numbers in the B2B travel market. Here we present the entire interaction, which answers the larger question: What are the variables that drive or promote conversion in today’s B2B travel market? Q. Price and content are arguably two entirely separate factors that influence conversion ratios — and they are not the only factors impacting conversion either. What do you think impacts conversion ratios most? Ladi: Well, there are so many factors that affect the conversion ratios, like your website design, the unique user experience, the personalization that you can embed on your website, or the loyalty programs which you are running. But, I believe, the price and content are undoubtedly the primary factors that impacts the conversions the most. Of course, the impact of these factors varies for different types of travel businesses, like the B2B travel business verse B2C travel business versus any corporate travel business. The content requirements and expectations are vastly different for type of travel business that you are running. For example, for the B2B travel market, one can have comparatively less focus on static content on your portal as compared to the prices. So, in my opinion, the good content and the integrations with good content sources can make a whole lot of impact on upselling as well as on cross-selling. For example, a highly articulative content generated using technologies like NLP, machine learning and AI OR the different data derivatives from social content platforms are driving the conversions at an unbelievable pace. And most of the survey’s reflect the same sentiments, the hotel media and end user reviews are the most influential content attributes in decision making process. Also, I believe the amount and the pace at which content is getting produced worldwide for accommodations is humongous. There are petabytes of content getting produced every day on different platforms, right. So, understanding and marketing the data about the data i.e., Metadata is very crucial for travel businesses. There is no point in bombarding a whole lot of content on end customers and expect them to make the booking decision. It can also negatively impact the conversions. Q. How did conversion ratios generally evolve during COVID — and what are we seeing now as we return to normal? Ladi: Of course, during and post Covid, the leisure travellers have been preferring the accommodation which are perceived to be safe and sanitary. For example, we have seen surge of 65% in search patterns with words like ‘cleanliness’, “Safety”, “hygienic”. And yes, this was not applicable only for the accommodation’s bookings but also for the flights travel. Also, the traveller behaviours have become more opportunistic in my experience, with bookings are being made with much closer to the travel dates, especially for domestic travel. At the same time, the future travel restrictions and quarantine requirements has led to a strong preference for flexible bookings with the option for refunds, a last-minute cancellation. So, during pandemic most of us had lot of time at home and to make the new travel plans, people had researched and shortlisted a lot of destinations which they wish to visit. However, people are now taking holidays more than before to catchup on their holidays which were missed during COVID 19 and they want to feel fresh. So, travel as a market is growing faster than ever and I am hoping it will continue to be very aggressive in future as well. Also, for many people, travelling is now all about experiencing adventures that they might only do once in their lifetime. So, in some way, lang haul adventure trips are also helping to upscale the revenues and conversion ratios. In a nutshell, the pendulum seems to be swinging back towards more traditional priorities like the content, the cost, the timing of the travel, or the yearly travel schedules. And that is for me is really very good sign for boosting the conversion ratios and revenues. Q. Is all of what we’re discussing here the same for other types of travel products, for example car rental, flights, or even other types of accommodation such as apartment rental? Ladi: Yes, it is the same for other travel products as well at different scales. Private jet market has really grown during pandemic. Apartments is another business which has seen unbelievable growth in pandemic because travellers preferred the long haul, safe and hygienic apartments at very affordable prices over the hotels where comparatively more human intervention is required to operate. There are travel trends for the staycations or domestic vacations. They are popular like never before. And it has pleasantly impacted the car rentals as well as domestic flight travel business. Also, the application of Metaverse in airline industry is looking very promising since the Airline companies are looking to build the ambitious aircrafts in Metaverse. In short, the immersive and creative content along with right pricing are going to be the key factors for conversions.
Five Ways World Travel and Tourism Industry Digitalizing Journeys
It’s a fact that the pandemic completely stalled the world travel and tourism industry at one point. However, if you look back now, when the impact of the virus is subsiding, people are getting used to living with it, the temporary setback offered more than it took to the travel industry, especially airlines across the world. The experience made the travel industry realize the importance of digitalization and modern tech to facilitate journeys. Today, airlines worldwide are promoting contactless journeys because it’s imperative for the industry to bring back the lost confidence in the passenger. “Every CEO that I speak to agrees about accelerating digital strategies,” – MD, Travel and Transport, IBM. While passengers today expect a more seamless travel experience from the airlines. In a survey, IATA recorded 10,408 passengers’ responses from 145 countries. And the insights were astonishing in terms of what passengers expect from the fliers. As many as 65% of respondents were willing to share personal data for expedited security checks. About 70% of passengers favored self-service baggage check-ins. Also, the survey showed the passengers wanted real-time information throughout their journey, 82% wanted real-time flight status on their phone, and about half of the respondents favored getting the real-time status of their baggage. Therefore, the World Travel and Tourism industry is willing to digitize journeys, and the expectations from the travelers are also in public. Then, let’s have a deeper look at what the industry is doing to bring technology into travel. Five Ways World Travel and Tourism Industry Enabling Seamless Travel Through Digitalization The world travel and tourism industry is gradually reeling from the bumps of the pandemic. And navigating through the realities of the day is not easy – the “new normal” is new for the travel industry as well. There’s no precedent for taking reference from and dealing with it. That said, modern technologies are helping the travel industry a big way to get the ball rolling again. So, now, we look at five major ways world travel and the tourism industry, particularly airlines, deploy modern tech to ensure efficient and safe journeys. #1 Increased Passenger Experience with Virtual and Augmented Reality The likes of Air New Zealand and Pratt & Whitney are pumping massive money into AR/VR systems to provide a better in-flight experience to passengers. Air New Zealand partnered with Microsoft Hololens to identify passenger mood and similar details. The information helps cabin crew offer more personalized offerings to traveling passengers. On the other hand, some carriers are also offering in-flight virtual tours before arrival. And using VR for cabin crew training. Recommended: Five Emerging Technology Trends in Travel Industry #2 Efficient Security Checks with Artificial Intelligence Against the backdrop of more stringent rules and covid protocols, airports are using AI to speed up security check operations and offer passengers a better traveling experience. Not just the carriers, governments worldwide are also investing heavily in AI security systems. In the previous financial year, the UK government pumped 1.8 million Euros to build new AI security systems, which bolster security and reduce passengers’ wait time. #3 Internet of Things for Improved Airport Experience The airlines are now gradually understanding the customer experience is the primary variable that gives them a competitive advantage. And at a time when the travel industry is on the path of recovery from the chaos of the pandemic, it becomes more critical. Airlines are now increasingly employing beacon technology for better to and fro communication from carrier to flier. The beacon technology assists passengers throughout their time at the airport, from providing nearby promotional offers, the status of security check, updated time of departure to minor things like informing the passenger of the correct gate number. #4 Passenger Assistance with Robotics Airports are using robots to fill the gap between human assistance and digital solutions. One such example is Indianapolis International Airport, which in partnership with Double Robotics, offers a “web-cam on wheels” for special ability passengers. The camera directly connects to the human assistant through a video link to resolve passenger challenges. Fliers are also using robots as “dynamic environment analyzers.” Indira Gandhi International Airport, New Delhi, uses a robotic technology called RADA by Tata labs to disseminate information like departure gates, weather at the destination, and flight status by simple boarding pass scan. Recommended: Is Bliesure the Future of Post Pandemic Business Travel? #5 Personalised Customer Offerings with Wearables and IoT Along with the demand for a seamless travel experience, customer expectations are also evolving. With an increasing number of customers who use wearables and are connected by IoT, fliers can use data to offer more centralized and personalized offerings to passengers. Some airports are already using IoT to push luggage information to passenger’s smartphones. As mentioned earlier, most passengers today are willing to trade personal data for getting seamless travel experience. Modern technologies are playing a significant role in bringing back passengers’ confidence, severely hit by the pandemic, and following protocols. And with the digitalization of journeys, the world travel and tourism industry looks poised for a strong recovery.
3 Ways Metaverse Can Impact the Accommodation Industry
Metaverse has become the hottest buzzword that has gained popularity within a few months of its announcement. It is expected to become the next Internet revolution. Thanks to Mark Zuckerberg, CEO of Facebook who unveiled the rebranding of his social networking company Facebook to Meta Platforms. Ever since the announcement, metaverse has got everyone’s attention. From brands such as Adidas, Nike to tech companies such as Microsoft, Nvidia, every company wants a slice of the metaverse. According to a Bloomberg Intelligence report, the metaverse market is expected to reach $800 billion by 2024. What is Metaverse? Metaverse was first coined in 1992, by sci-fi author Neal Stephenson in his novel Snow Crash, where he envisioned a digital 3D world in which users turned into avatars and interacted in a shared online space. It is a parallel interactive world that leverages augmented reality (AR), virtual reality (VR), and mixed reality (MR) where users can virtually live within a digital world with the help of digital avatars. It will be more like our real world, where people can play games, celebrate birthday parties, go to a concert, work, shop and even own a piece of land! However, everything about metaverse is hypothetical, yet. The irony is despite being hypothetical for now, It has seen massive investments. For example, in late November 2021, digital asset investor Tokens.com purchased a virtual plot of land in the Decentraland metaverse platform for $2.4 million worth of cryptocurrency. And digital real-estate is just soaring high, making it a multitrillion-dollar market. Even though we are years away from it, the investments and rapid developments could make it a reality soon. And after retail and tech companies’ big bets on the virtual world, the hospitality industry must definitely try to incorporate metaverse too. Metaverse in Hospitality Industry Global travelers rely heavily on modern technology, especially the younger generations such as millennials and Gen Zs. From mobile check-in, bots, to QR-coded menus, technology has become the backbone of a successful guest experience. Metaverse can take the personalized guest experience to the next level. If hotels bring a flavor of a metaverse in their customer experience strategy, then there could be a huge potential for them to improve their business performance and revenue. Let’s find out three ways metaverse can transform the accommodation space. 1. Redefine guest booking experience When the modern traveler plans for any holiday trip, they expect a smooth and memorable journey. And it begins right from accommodation research. With metaverse, OTAs and hoteliers can provide their customers with a first-hand experience of room booking, such as room size, amenities, value-added services, etc. This ‘try before you buy’ experience will give a sense of confidence to the traveler before booking their stay. Additionally, this will increase the direct booking rate and improve business revenues. Recommended: Five Ways World Travel Industry Digitalizing Journeys 2. 3D virtual hotel tours Who wouldn’t love a virtual hotel or resort tour before finalizing a hotel property for a holiday or business trip? Many companies offer virtual, 360-degree, 3D hotel tours to attract visitors, but with metaverse in place, travelers can be transported to the hotel property and virtually walk through the entire property and decide whether it matches their tastes. This will make it easier for them to choose and help hoteliers to gain more customers and get an edge over their competitors. 3. Virtual itinerary According to a new study, more than eight in ten American Gen Z and millennial travelers desire a unique experience for their next trip. With metaverse, hotels and resorts can give their guests a virtual itinerary about the nearby landmarks, museums, historical sights, etc. that can enrich their experience. Additionally, hotels can even offer personalized itineraries based on their needs and likings, which will improve guest engagement and help hotels remain competitive. Recommended: Five Emerging Technology Trends in Travel Industry What is the Future of Metaverse? Metaverse in the hospitality industry will create a personalized experience that will build brand loyalty. Currently, there is a mixed reaction for metaverse in the hospitality industry. Thought leaders are seeing a huge market for metaverse, while some believe it can’t replace the feeling of authentic traveling through digitization. However, consumers, especially the younger generations are excited about metaverse. Once metaverse is in action, only the early adopters can reap its benefits. Now is the time to identify where and how can the accommodation industry accommodate metaverse to satisfy the changing needs of tech-savvy travelers.Vervotech Mappings is a leading Hotel Mapping and Room Mapping API that leverages the power of AI and ML to quickly and accurately identify each property listing through the verification of multiple parameters. With one of the industry’s best coverage of 98% and an accuracy of 99.999%, Vervotech Mappings is quickly becoming the mapping software of choice for all leading global companies operating in the travel and hospitality industry. To learn more about Vervotech Mappings and the ways it can enhance your business in the long run contact us: sales@vervotech.com
Future of Artificial Intelligence in Travel Technology
In today’s digital era, technology is advancing at an agile pace. There is no denying the fact that AI is pretty much changing all aspects of our lives. The role of Artificial Intelligence in the business world has increased dramatically over the last decade. In recent years, the use of Artificial Intelligence has increased in a wide range of industries such as financial services, healthcare, hospitality, travel, retail, manufacturing, and many more. With major advancements in the technological capabilities of businesses, the limits are being pushed harder and further than ever before, and at the core of this new world of possibilities, lies the twin pair of AI and ML, the holy grail and the hottest topic of discussion across global business circles. In the following article, we will look at how travel businesses are using the latest artificial intelligence to learn more about their customers and drive more bookings so as to make the most out of the opportunities provided by new and emerging markets. Only by properly scaling the various operations and the technologies incorporated by businesses can these entities ensure viability and sustainability in the long run. Impact of AI on Modern Global Travel Businesses Artificial Intelligence is expected to drive the travel and tourism industry forward immensely in the upcoming years. Travel technologies are offering a wide range of services such as personalization, customer service, value-added services, alternate options, and many more. Countless travel businesses are increasingly using Artificial Intelligence (AI) to increase personalization, customer loyalty, management, conversion rates so as to not only meet but exceed customer expectations. AI gathers a wealth of valuable data to guide travelers through the entire customer journey, so businesses can use it all in one place to incorporate more personalized services based on the preferences guests have shown you. This gives travelers an enhanced experience driven by predictive services. Recommended: Five Ways World Travel Industry Digitalizing Journeys AI or Artificial Intelligence, as the name suggests, is the simulation of human intelligence by modern machines through the process of repeated learning, correcting, and reasoning. A machine, while being incapable of making decisions by itself, can process a large number of data sets quickly in order to reach certain conclusions. Once such conclusions are met, a machine can quickly identify whether that conclusion is favorable or unfavorable in nature. If the conclusion is unfavorable, the machine can quickly repeat the entire process till a favorable condition is met. Once this condition is met, the machine then registers that process and can apply it each time to reach a favorable conclusion without fail. This is called Machine Learning. Therefore, it can be seen that Artificial Intelligence and Machine Learning are intricately linked to each other where the application of Machine Learning leads to further models of AI with progressive levels of intelligence. We can then safely conclude that Machine Learning is a subset of Artificial Intelligence that continuously feeds computer systems with large amounts of data so that they can build relationships between data-sets and apply the same to the data-sets that are being fed. Hospitality is one of those industries where the rise of technology is having a significant impact on the way hotels function today. Companies, even at the level of individual hotels, are now working alongside or in collaboration with automated digital processes so as to share data among themselves and drive profits. Companies are starting to understand the importance of a seamless customer experience when it comes to availing services in the sector and is increasingly sharing data with each other so as to build symbiotic relationships within the fraternity that benefits all entities involved. Artificial Intelligence technology can be introduced at almost any stage of the traveler’s consumer experience. By introducing AI technology to hotels, nations can reach out to travelers and fulfill their expectations and desires which changes the dynamics of the hotel industry. At the same time, guests are becoming more committed and loyal to hotel brands and would not hesitate to share their experiences with their peers. Travelers who want a more personalized and customized experience in their hotels would spend less time searching for the perfect fit and receive almost tailor-made offers. This increases customer loyalty, drives brand value, and ultimately adds to the profits of the organization. Recommended: The New Traveler Needs Future of Artificial Intelligence in Travel & Hospitality Now that we understand the ways AI can seriously impact business practices and solutions in a modern context let’s focus on the ways companies are using this AI technology to their advantage. As discussed above, AI can automate tasks that traditionally required human cognitive functions thereby saving manpower and resources while reducing errors within the system and speeding up the entire process. We also know by now that customer service and experience are of utmost importance within the travel and hospitality industry and therefore, it comes as no surprise that AI is being increasingly applied in order to properly orient the same according to the needs and the wants of the target market. Some examples of AI that are quite common today are: Chatbots in Online Customer Services Face-to-face customer service Data processing and Analysis Virtual Reality Augmented Reality Internet of Things Voice Recognition and Support Facial Recognition Payment Gateways Recommended: Five Ways World Travel Industry Digitalizing Journeys With opportunities that are as diverse as these, it is easy to understand why companies are becoming more and more reliant on AI and ML to meet all their daily needs. The reduction in errors, operating costs, time, and the overall efficiency of the system is too good to be left alone. Therefore, it is quite understandable that AI will become one of the leading technologies that push the industry to the next digital era. We, at Vervotech, understand the power of technology and are working hard towards providing progressive solutions to everyday problems. Vervotech Mappings, an advanced hotel and room mapping solution, leverages the power of AI and ML to consolidate data from multiple sources and get
How AI and Machine Learning are Enhancing Online Customer Experience in Travel Industry?
The travel industry is forging ahead in terms of technology in a manner that was quite unprecedented even a couple of years ago. Those bygone days are gone when travel industries had traditional ways of selling. This new-age travel industry is one of the industries where the role of AI and Machine learning has increased exponentially in recent times. Today, customers are seeking more data and answers, more quickly from travel companies before making a purchase decision. Hence it has become far more important for all online travel agencies to adopt new hi-tech technologies that can deliver accurate, frictionless, timely, and customized results to their users. Big travel giants like Expedia, Trivago, Hotel.com, Airbnb have an immense set of data, and they need to analyze this data to bode out it through Predictive Analysis, AI and Machine Learning. So, let’s dig deeper and understand how the travel industry is taking the help of AI and Machine Learning technology to enhance the online customer experience. What is Artificial Intelligence? AI or Artificial Intelligence, as the name suggests, is the simulation of human intelligence by modern machines through the process of repeated learning, correcting and reasoning. A machine, while being incapable of making decisions by itself, can process a large number of data sets quickly in order to reach certain conclusions. Once such conclusions are met, a machine can quickly identify whether that conclusion is favourable or unfavourable in nature. If the conclusion is unfavourable, the machine can repeat the entire process till a favourable condition is met. Once this condition is met, the machine then registers that process and can apply it each time to reach a favourable conclusion without fail. This is called Machine Learning. Therefore, it can be seen that Artificial Intelligence and Machine Learning are intricately linked to each other where the application of Machine Learning leads to further models of AI with progressive levels of intelligence. We can then safely conclude that Machine Learning is a subset of Artificial Intelligence that continuously feeds computer systems with large amounts of data so that they can build relationships between data-sets and apply the same to the data-sets that are being fed. So, where is AI is being applied in the travel industry to enhance the overall operations? Let’s look at some examples: 1. Flight and Hotel Price Prediction: Ever wondered how you get the best deal recommendation of hotels or flights out of such a huge pool of data? Well, it’s all because of the powerful AI/ML technology which automatically monitors the market and provides the best hottest deals. Popular booking websites like booking.com and Trivago operate on history and real-time data which keeps their customers on the website for a long time. For Online Travel Agency portals each visitor is a potential customer and no OTA will ever want to lose them. So, to have an edge in their sales OTA’s use the power of AI/ML to hook new customers and to tempt them to book more trips. 2. Smart Travel Assistance and Responsive customer support: In the fast-paced online world, users surf through several sites before making a purchase decision. In this journey, user travel assistance is important for a smooth booking experience. Today most of the OTA’s are leveraging the power of AI virtual travel assistants and interactive chatbot system which provides seamless and easy assistance to users. Customer support plays an important role in the travel industry, where any user can land on the website anytime for a booking. So, to make the customer journey smooth most of the OTAs are integrating chatbots. According to the HubSpot research report, 71% of people use chatbots to solve their problems fast. Chatbots provides full-fledged customer support 24/7 reducing the load of human customer support. AI/ML leveraged chatbots are an interesting way to keep users engaged and optimize various aspects of customer service. Through a custom programmed chatbot, users can get basic information and answers to FAQs for a smooth user experience. 3. Opinionated Content for Customers: Do you ever leave a site because of inappropriate data shown to you which is not relevant to what you are searching for? Well, this is one of the major pain points for most of the OTA. Today users want relevant and accurate data in less time, and for this OTAs are taking the help of AI/ML. 4. Duplicity Free Content: Imagine you are looking for an exciting awaited trip but while booking online, the same hotel was listed multiple times with different rates. So, would you like to purchase from that booking website? No right? Most of the OTA’s source their hotel data from multiple suppliers. While sourcing the data, multiple suppliers have the same hotel listings with variable rates. 5. Reducing Management Issues: AI/ML technology also helps travellers while travelling. The predictive analysis provides an edge to prevent the hindrances that might come in the way of travellers and hampers their smooth journey. 6. Customized offers for customers: Who doesn’t like loyalty programs? In the travel industry providing special customized offers to customers is the icing on the cake. Today OTAs take the help of AI/ML technology to gather the details of customer behavior and activities and provides them with specially tailored offers. This not only improves the customer experience but also retains loyal customers in the long run.Vervotech Mappings is a leading Hotel Mapping and Room Mapping API that leverages the power of AI and ML to quickly and accurately identify each property listing through the verification of multiple parameters. With one of the industry’s best coverage of 98% and an accuracy of 99.999%, Vervotech Mappings is quickly becoming the mapping software of choice for all leading global companies operating in the travel and hospitality industry. To learn more about Vervotech Mappings and the ways it can enhance your business in the long run contact us: sales@vervotech.com
Vervotech Selected as India’s 3rd Best Travel Startup by FICCI for 2020
We are extremely happy and excited to announce that Vervotech was selected as India’s 3rd Best Travel Start-Up by FICCI for 2020 at the Travel Start-Up Accelerator Series Event held on Sept 30, 2020. This event was held virtually with a judging panel of Expert Jury from the Travel and Hospitality Industry. Vervotech took active participation in this event and was selected as one of the Top 3 Start-ups in India, among the other 10 start-ups who got an opportunity to deliver their brilliant ideas in front of the Expert Jury. In the wake of this Pandemic few industries were highly impacted, where the travel industry got a hard downfall which led to travel businesses to a standstill. Covid-19 has changed the way the travel industry works. Today travel businesses have revamped its operations and functionality according to the “new normal” of this pandemic. Looking at this huge shift in consumer behavior patterns in the travel industry, to blow away the cobwebs Federation of Indian Chambers of Commerce & Industry (FICCI) announced the Travel Start-up Accelerator Series in association with Startup Mentor Board. Where the top 3 start-ups were to be selected who would receive a certificate and the opportunity of free mentoring from the industry experts. For us being recognized as India’s 3rd Best Travel Start-up is a big achievement and milestone. We paved our path to success and made our mark among the other strong competitors who took part in the event. Our CEO, Mr. Sanjay Ghare pitched at FICCI. It was a huge accomplishment for us as we got the opportunity to pitch our world-class hi-tech AI-based Hotel Mapping and Room Mapping tool Vervotech Mappings in front of experienced industry experts from all around the globe. It was truly a lifetime experience for us. We have miles to go and milestones to be achieved with our vision of Organizing the World’s Accommodation Data. This event was a brilliant platform for all the travel industry professionals to showcase their ideas and learn about the new trends and innovations. Overall, it was a great experience for us, we thoroughly enjoyed the event and also came across other budding entrepreneurs with remarkable ideas. The event attracted Expert Industry leaders from a renowned background like the Ministry of Tourism, Ixigo, EaseMyTrip, OYO Hotels & Homes, Group, BFSI, Google India, Classifieds, Telco, and Payments. This event carved a path for local entrepreneurs to show their talent and ability to foster the demand of regional and interregional source markets with the vision of promoting Atma Nirbhar Bharat. On a closing note, we would like to thank FICCI & Startup Mentor Board for acknowledging our idea and awarding us the title of Top 3 Start-up in India. We would also like to thank them for doing such a fabulous job. It was an amazing platform for all the travel start-ups to know more about the current trends and excellent innovations in the Travel and Hospitality Domain. This gave us a lifetime thrilling experience. Vervotech Mappings is a leading Hotel Mapping and Room Mapping API that leverages the power of AI and ML to quickly and accurately identify each property listing through the verification of multiple parameters. With one of the industry’s best coverage of 98% and an accuracy of 99.999%, Vervotech Mappings is quickly becoming the mapping software of choice for all leading global companies operating in the travel and hospitality industry. To learn more about Vervotech Mappings and the ways it can enhance your business in the long run contact us: sales@vervotech.com
