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Five reasons why hospitality players should embrace customer data platform
Today’s hospitality industry is witnessing a renaissance. Digitalization and automation have made the market wide open. Legacy brands do not have the same leverage ...
Four smart ways to build a solid hotel positioning strategy
When traditional hoteliers would think of branding, they would get a unique logo and put it almost everywhere, from adverts, to the front desk ...
Demystifying hotel mappings APIs: Benefits and functions explained
The world of online travel has undergone a significant transformation over the last decade. The value of the online travel industry today pegs at ...
Five ways to measure the effectiveness of hotel chatbot
Key players in the accommodation industry are now increasingly using hotel chatbots powered by AI and NLP (Natural Language Processing) as digital customer service ...
Six features every travel agency software must have
A travel agency software is all-in-one travel-based software that helps you manage and automate your sales, booking, and finances operations. If you are a ...
Leveraging hotel guest messaging system to enhance customer experience
A hotel guest messaging system is a communication platform that allows guests to interact with hotel staff in real time via text messages, voice ...
