Category: Blog

Powering up hospitality businesses with generative AI

According to a report published by McKinsey & Company, AI technologies, including generative AI, have the potential to create significant value in the hospitality ...

Predictive market intelligence: A secret weapon for online travel agencies

As an online travel agency, you always look for ways to pep competition. And in today’s fast-paced digital world, it means leveraging the latest ...

Big data analytics in travel: Five outcomes that bolster growth

The use of big data analytics can single-handedly lift any organization’s operations capability, provide competitive advantages, and highlight new business opportunities. As per a ...

Top marketing strategies for online travel agencies:SEO to social media

The travel industry has seen a significant shift in consumer behavior over the last few years, with close to 150 million travelers booking their ...

Sentiment Analysis: What it is and how it can transform your hotel guest experience

Think about the last time you booked a hotel. How much did you research on Google, Instagram, and Facebook before making a purchase? Or ...

Understanding the impact of hotel digital concierges on customer satisfaction

Hotel digital concierges are becoming increasingly popular for hotels to provide personalized service to their guests. To put it simply, a digital concierge is ...

Different terminologies for hotel wholesalers in the travel industry

A wholesaler is a third-party marketplace that sources hotel inventory (room nights, rates, hotel amenities, packages) in bulk from hoteliers, and accommodation providers and ...

How does a conversational AI Chatbot work? Use cases in Travel

Travel & accommodation is a highly customer-facing industry. At the same time, the volume of travelers is big and traveler expectations are bigger. As ...

Calculating a property’s performance: RevPAR, ADR, Occupancy Rate – Learn these hotel metrics and formulae

Running a successful hotel business is more than just providing a comfortable bedroom and great customer service. To have a detailed understanding of how ...

Why hotel rate shopping software is pivotal to strategize pricing?

Hotel rate shopping software is a price analysis tool for hotels. It offers real-time rate intelligence and makes revenue management easy in a highly ...